Last updated: January 2, 2026
Welcome to Emerald. These Terms of Service (“Terms”) explain the rules that apply when you use our website, products, and services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. Acceptance of These Terms
1.1 Agreement to Terms
By visiting, accessing, or using the Emerald website or any related services, you confirm that:
• You have read and understand these Terms; and
• You agree to be legally bound by them.
1.2 Related Policies
These Terms may refer to other policies (such as a Privacy Policy, Cookie Policy, or Acceptable Use Policy). Those documents are part of your agreement with us when you use the Service.
1.3 Updates to Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page and may provide additional notice (for example, by posting a notice on the website or sending you an email). If you continue using the Service after the updated Terms take effect, you are agreeing to the updated Terms.
2. Eligibility to Use the Service
2.1 Age Requirements
You may use the Service only if:
• You are at least the age of legal majority in your place of residence; or
• You are at least 13 years old and your parent or legal guardian has reviewed and accepted these Terms on your behalf.
If you are under 13, you may not use the Service.
2.2 Legal Capacity
You represent and warrant that you:
• Have the full power and authority to enter into these Terms; and
• Are not barred from using the Service under any applicable law.
2.3 Use on Behalf of an Organization
If you use the Service on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to both you personally and that entity.
3. Accounts and Registration
3.1 Account Creation
Some features of the Service may require you to create an account. When you create an account, you must provide accurate, current, and complete information, and keep that information up to date.
3.2 Account Security
You are responsible for:
• Maintaining the confidentiality of your login credentials; and
• All activity that occurs under your account.
If you believe your account has been compromised, you must notify us promptly using the contact information in Section 14.
3.3 Account Restrictions
You may not:
• Share your account or login credentials with others (unless expressly permitted for your organization);
• Create an account using a false identity or information you are not authorized to use; or
• Use another user’s account without permission.
We may suspend or terminate accounts that we believe are being used in violation of these Terms or in a way that could harm Emerald, our users, or others.
4. User Content and License to Emerald
4.1 User Content Defined
“User Content” means any content you submit, upload, post, display, or otherwise make available via the Service, including text, images, graphics, audio, video, feedback, and other materials.
4.2 Your Responsibility for User Content
You are solely responsible for your User Content. You represent and warrant that:
• You own your User Content or have all rights necessary to grant us the license described in these Terms; and
• Your User Content does not violate any law or the rights of any third party.
4.3 License You Grant to Emerald
By submitting User Content through the Service, you grant Emerald a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to:
• Use, host, store, reproduce, modify, adapt, translate, publish, publicly display, publicly perform, distribute, and create derivative works from your User Content;
• In connection with operating, providing, improving, and promoting the Service; and
• To develop new products and services.
This license continues for as long as your User Content is protected by intellectual property rights, except where applicable law requires a shorter period.
4.4 Public Content
Some parts of the Service may allow you to share User Content publicly. Content you share publicly may be visible to others on or off the Service. You are responsible for deciding what to share publicly and should not post sensitive or confidential information.
4.5 Feedback and Suggestions
If you provide feedback, suggestions, or ideas about the Service (“Feedback”), you acknowledge that:
• We may use your Feedback without any obligation to you; and
• We have no duty of confidentiality with respect to your Feedback.
You irrevocably assign to Emerald all rights in Feedback, to the fullest extent permitted by law.
4.6 User Content Removal
We may, but are not obligated to, review, monitor, or remove User Content that we believe violates these Terms or may be harmful, offensive, or otherwise objectionable. We may remove or disable access to any User Content at our discretion.
5. Prohibited Uses
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to, and will not allow others to:
5.1 Illegal or Harmful Activity
• Use the Service in any way that violates any applicable law or regulation;
• Engage in fraud, misrepresentation, or misleading practices;
• Use the Service to harass, threaten, harm, or exploit others.
5.2 Security and Integrity
• Attempt to gain unauthorized access to any part of the Service, other accounts, systems, or networks;
• Probe, scan, or test the vulnerability of any system or network;
• Interfere with or disrupt the operation of the Service, including by introducing viruses, malware, or harmful code;
• Circumvent or attempt to circumvent any security or access controls.
5.3 Misuse of Content and Intellectual Property
• Copy, modify, distribute, sell, or lease any part of the Service or its content (other than your own User Content), except as expressly permitted in these Terms;
• Reverse engineer, decompile, or attempt to extract source code from the Service, except as allowed by law that cannot be waived.
5.4 Spam and Abuse
• Send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or chain letters;
• Use automated systems (such as bots, crawlers, or scrapers) inappropriately.
5.5 Infringing or Offensive Content
• Upload or share content that is obscene, defamatory, hateful, or promotes violence or discrimination;
• Upload or share content that violates intellectual property or privacy rights.
6. Intellectual Property Rights
6.1 Ownership of the Service
The Service, including all software, design, text, images, graphics, logos, trademarks, service marks, and other content (excluding User Content), and all associated intellectual property rights, are owned by Emerald or our licensors.
6.2 Limited License to You
Subject to your compliance with these Terms, Emerald grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
6.3 No Implied Rights
Except for the limited rights expressly granted in these Terms, you are not granted any rights or licenses to any intellectual property owned or controlled by Emerald or our licensors, whether by implication, estoppel, or otherwise.
6.4 Trademarks
“Emerald,” our logos, product names, and any related names, designs, and slogans are trademarks of Emerald or our affiliates or licensors. You may not use these marks without our prior written permission. Other names and logos appearing on the Service may be trademarks of their respective owners.
7. Third‑Party Links, Services, and Content
7.1 Third‑Party Websites and Services
The Service may contain links to third-party websites, applications, products, or services that are not owned or controlled by Emerald (“Third‑Party Services”). These links are provided for convenience only.
7.2 No Endorsement or Control
Emerald does not endorse, control, or assume responsibility for:
• The content, policies, or practices of Third‑Party Services; or
• Any products, services, or information offered by third parties.
Your use of Third‑Party Services is at your own risk and is subject to the terms and policies of those third parties.
7.3 Third‑Party Content
Some content available through the Service may be provided by third parties. Emerald is not responsible for the accuracy, completeness, or legality of any third-party content.
8. Payments, Subscriptions, and Billing
8.1 Fees and Pricing
If you purchase a subscription, plan, or other paid feature (“Paid Services”), you agree to pay all applicable fees. Fees, pricing, and available plans will be described on the Emerald website or in the ordering process.
We may change prices and available plans from time to time. Any price changes will apply only to future billing periods and we will provide notice in advance when required by law.
8.2 Billing and Payment Methods
You must provide a valid payment method (such as a credit card or other payment method accepted by our payment provider) when you sign up for Paid Services. By providing a payment method, you authorize us (and our third-party payment processors) to charge all applicable fees to that payment method.
You are responsible for keeping your billing information accurate and up to date.
8.3 Subscriptions and Auto-Renewal
If you sign up for a subscription plan, your subscription may automatically renew at the end of each billing period, unless you cancel before the renewal date.
By enrolling, you authorize Emerald to automatically charge your payment method at the then-current subscription rate for each renewal period, unless you cancel.
8.4 Cancellation
You may cancel a subscription at any time by following the instructions on the Emerald website or in your account settings.
Cancellation will take effect at the end of your current billing period, unless otherwise stated. You will continue to have access to the Paid Services until the end of the billing period.
8.5 Refunds
Except where required by law or as stated otherwise in a specific offer, all fees are non-refundable. We may, at our discretion, issue refunds or credits on a case-by-case basis, but we are under no obligation to do so.
8.6 Taxes
Fees for Paid Services may not include applicable taxes. You are responsible for paying any taxes, levies, or duties imposed by taxing authorities (other than our income taxes), including value-added tax (VAT), sales tax, or similar taxes, as applicable.
9. Disclaimers
9.1 Service “As Is” and “As Available”
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.
9.2 No Warranties
To the fullest extent permitted by law, Emerald and its affiliates, officers, employees, agents, partners, and licensors disclaim all warranties, express or implied, including:
• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties relating to the security, reliability, timeliness, accuracy, or availability of the Service;
• Warranties that the Service will be uninterrupted, error-free, or free from harmful components.
9.3 Your Use at Your Own Risk
You use the Service at your own risk. You are solely responsible for:
• Any damage to your devices or systems; and
• Any loss of data that results from your use of the Service.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
10. Limitation of Liability
10.1 Exclusion of Certain Damages
To the fullest extent permitted by law, Emerald and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any:
• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Arising out of or related to your use of or inability to use the Service.
10.2 Cap on Liability
Emerald’s total liability for any claim arising out of or relating to the Service or these Terms will not exceed:
• The amount you paid to Emerald for use of the Service during the three (3) months immediately before the event giving rise to the claim; or
• One hundred U.S. dollars (USD $100), if you have not paid Emerald for the use of the Service during that period; whichever is greater.
10.3 Basis of the Bargain
The limitations apply regardless of whether we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for certain damages; in those jurisdictions, liability will be limited to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify, and hold harmless Emerald and its affiliates, officers, employees, agents, partners, and licensors from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Your use of or access to the Service;
• Your User Content;
• Your violation of these Terms; or
• Your violation of any law or the rights of any third party.
We may assume the exclusive defense of any matter for which you are required to indemnify us.
12. Termination and Suspension
12.1 Your Right to Stop Using the Service
You may stop using the Service at any time.
12.2 Our Right to Suspend or Terminate
We may suspend or terminate your access to the Service at any time, for any reason, including suspected violations of these Terms.
12.3 Effect of Termination
Upon termination:
• Your right to access the Service immediately ceases;
• We may deactivate or delete your account and related information;
• Certain information may be retained as required by law or for legitimate business purposes.
12.4 Survival
Sections 4, 5, 6, 8 (amounts due), 9, 10, 11, 13, and 14 survive termination.
13. Changes to the Service and to These Terms
13.1 Changes to the Service
We may add, modify, or remove features at any time, and may discontinue all or part of the Service.
13.2 Changes to These Terms
We may update these Terms from time to time. Your continued use of the Service after updates means you accept the new Terms.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms and any dispute will be governed by the laws of [Jurisdiction – e.g., State of Florida, United States].
14.2 Venue and Jurisdiction
Any legal action must be brought exclusively in the state or federal courts located in [City and State], and you consent to the personal jurisdiction of those courts.
14.3 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us.
14.4 Time Limit for Claims
Any claim must be filed within one (1) year after the claim arose; otherwise, the claim is barred.
14.5 Consumers in Certain Jurisdictions
Local laws may override some provisions where required.
15. Contact Information
If you have questions about these Terms or the Service, contact:
Emerald
Attn: Legal / Terms of Service
Email: [contact@emerald‑example.com]
Postal Address: [Street Address, City, State/Province, Postal Code, Country]
Include your name, contact details, account information (if applicable), and a clear description of your question or concern.
